Corona Virus, Insurance & Refund Policy

When my family travel long distances, I always buy travel and medical insurance because I do not expect airlines, hotels and tour providers to refund me if I can't show up for some reason. "Cancel for any Reason" CFAR policies cost more, but are usually worth it to protect your investment, especially as some commitments are non refundable.  

However, given the extraordinary circumstances we all face, we at The Champagne Tour Co for the first time ever, are making an exception to our "no refund" policy even to clients who did not purchase insurance, to provide additional flexibility for tour dates starting before May 31st.

Our clients have been offered the choice to:
1. Postpone their tour to later in the year with no additional reservation fee.

2. Postpone their tours until next year, and have the amount paid applied toward a new booking. A significantly reduced fee will be charged to replan and rebook.

3. Cancel the tour between now and September 30th and request a 50% refund of the total cost of the trip if you have paid in full. If you only paid a deposit, then there will be no refund but you may roll the deposit over if you rebook in 2021.

More Details
The following are a good place to start research on where to buy travel insurance:
American Express

Always, check with your insurance company first to understand what is covered and when your policy has to be purchased for your payments to be covered. Every policy is different.
If you are not sure if it's safe to travel. Don't travel.
Many if not all policies state :
“Trip cancellation for concern or fear of travel associated with sickness, epidemic or pandemic, including Coronavirus, is not covered,”
US Travelers 
UK Travelers 

Épernay Office de Tourisme Logo

Tel: +
Phone Hours: Mon to Fri 10am - 6pm
Other times: Please use e-mail (Link @ the Top)

Reims Office du Tourisme